All prices on this site are quoted exclusive of shipping. We ship all over the world - please ask for a quote.
Small items are packed in new, double-wall fibre-board cartons. The cartons are always on the generous size for the item, which is packed in bubble-wrap and polystyrene chips for security. The cartons have all seams taped, larger cartons are then polypropylene strapped by machine. Printed address labels are stuck on the outside and placed inside.
Larger items, including locomotives and traction engines, are
usually shipped on a pallet - sometimes in a carton, but usually crated.
Whether boxed or palletised, we aim to have orders processed and dispatched within two working days of receiving payment. All consignments are booked onto 2-3 day courier services.
We issue a receipt for everything sold which includes
description, stock number, price and shipping costs. We are required to keep
copies here for the Inland Revenue and HM Customs & Excise, in addition
goods sold overseas have additional copies printed for customs both here and in
the destination country.
For all sorts of reasons (but mainly because it's illegal) we don't adjust receipts for £5000 locomotives to show "£50 - sold as spare parts", list traction engines as "garage equipment" or ten year old Myford lathes as "Antique workshop equipment - of no commercial value" (and yes, we've been asked for all of these over the years) - so please don't embarrass the ladies in the office by asking!