Everything we sell is on 14 days approval. If it's not what you expected or thought had been described, we will take it back provided it is in substantially the same condition that it went out. We refund the price in full less shipping - no "ifs", no "buts", no quibbling!
During the current lockdown we are again, unfortunately, closed to visitors. We are still able to arrange deliveries and collections for most areas (although Europe remains difficult for pallet deliveries just now).